Cibernet Solutions reduces costs by 30% after integrating a facial recognition API into health insurance processes
Target audience:
Software houses
Product:
Multibiometrics API
Challenge
A identificação correta de beneficiários de planos de saúde era um desafio constante no cotidiano da Cibernet Solutions. A ausência de autenticação facial abria brechas para a ocorrência de fraudes e prejuízos financeiros, comprometendo a confiança dos processos internos. Sem uma solução de verificação de identidade eficiente, não era possível comprovar as possíveis fraudes.
Results
To ensure the legitimacy of every service provided, Cibernet Solutions adopted BioPass ID for greater security and cost savings. Here are the results achieved:
- Over 274,000 Liveness Detection and Face Match requests processed.
- Average reduction of 30% in the company’s financial costs.
- Full traceability of all services performed.
- Fraud prevention, with precise identification of misuse attempts.
- Detailed documentation for the legal department, including photo records, dates, times, and locations of incidents.
- Improved management of internal processes, with greater transparency.
Even More
Committed to operational reliability, Cibernet Solutions decided to invest in secure identification for health insurance users. With the Multibiometrics package from BioPass ID, the company integrated biometric technology into its existing systems through a facial recognition API. The solution enabled fast and secure implementation, with no interruptions or negative impact on operational processes.
